REQUEST A PICK UP ONLINE
If you already have a Star Express Account with collection portal activation – please use Login option above.
NEED A QUOTE OR PICK-UP?
CALL US
+27 (0)21-853 0430
08H00 – 18H00
REQUEST A QUOTE ONLINE
New to Star Express?
After submission, an operator will contact you with costings and further details.
OUR SERVICES
SAME DAY EXPRESS
Same day collection and delivery to and from all major cities within SA, as well as local SDX, runs. (Not guaranteed due to dependency on flight availability)
OVERNIGHT
This service offers delivery the following morning before 12pm to all main centre cities within South Africa and Regional areas within 48hrs. Please refer to your collection agent to confirm on ETA when booking collection based on area.
EARLY BIRD EXPRESS
This service runs with the overnight delivery but ensures delivery by 09h00am the following day to all major cities.
ECONOMY SERVICE
This is the most cost-effective way to send your freight. Delivery is done to all major cities for parcels and boxes within 2-3 working days. Furniture has an ETA of 3-5 working days to main centres. Regional areas are serviced 3-5 working days for parcels and boxes with an ETA of 5-7 working days for furniture. Please note farms, mines and townships are serviced freight dependent.
INTERNATIONAL FREIGHT
We can assist with Air freight only on all parcels non – hazardous on a import and export basis to any country in the world, if there is no embargo on the country. We make use of a variety of international agents to assist with transport and we try to source you the cheapest and most economical options available.
AREA DESCRIPTIONS
MAIN AREAS – These are the largest city metropoles including Johannesburg, Pretoria, Durban, Bloemfontein, East London, Port Elizabeth, George and Cape Town.
REGIONAL AREAS – These are not major metropoles but large towns such as Polokwane, Nelspruit, Kimberley etc.
REMOTE AREAS – These are far outlying areas including Mines, Farms and small towns.
COLLECTIONS
On a day-to-day basis orders for collection need to be placed before 3 pm.
Our call centres are open weekdays from 08h00 to 18h00 for collections and queries.
+27 (0)21-853 0340
Parcels that have specific deadlines or requisites can be accommodated. This is done on a case-by-case basis and is dependent on last-minute availability of our vehicles or flights. Our call centre agents will assist where possible.
By prior arrangement with our call centres, we can accommodate collection on Saturdays, Sundays or Public Holidays. A surcharge will apply.
PACKAGING SERVICE
Packing services currently being offered are as follows:
- Bubble wrap and pallet wrap with clear and buff tape
- Custom Boxes made to your specifications
- Wooden crates can be made to your specifications on ad-hoc basis.
Please refer to collection branch to find out what service they can best offer based on your specifications per product.
ONLINE
TRACKING
ABOUT US
At Star Express we understand that courier needs vary with every business and industry. Our vision is to become an extension of your business – We take pride in exceptional delivery and exceptional distribution.
Our Team is people orientated, with an ethos of accountability. We collect, deliver and communicate with the help of advanced tracking, camera surveillance and driver intelligent systems.
Founded by Ettiene & Dawn Lezar in 1994 in the Western Cape, Star Express has created a chain of main centre branches (JHB, DBN, PE, GEORGE, CPT), a national call centre and a distribution system that ensures every parcel always gets to every destination, on time and with the highest degree of professionalism.
Star Express is a Level 2 BEE company.
WHY CHOOSE US
At Star Express we offer a personalised service for our customers that do not want to worry about their collections and deliveries. We encourage you to call our call centre. In doing this we can tailor a logistics solution within minutes. Our system is advanced, but it also includes a human ‘back-up’ element.
This means you will never speak to a machine – you will always be valued equally – and our team will go to extraordinary lengths to make the collection and ensure the delivery is done with feedback and peace of mind.
CUSTOMER SATISFACTION TOOLS
With our constantly updated vehicles being under 24Hr tracking surveillance with the help of Tracker and Webfleet, you can be sure to know your parcels are in safe hands and constantly being monitored. Point A to B tracking on your actual parcel is done with the help of Parcel Perfect making tracking a breeze to know where in the world it is. And if there are any delays on your shipment you can be sure to know a call – centre agent will be in touch to advise on the delay and will make arrangements to suite your feedback accordingly.
FREIGHT PAYMENT SOLUTIONS
We have a multitude of option available when it comes to freight payment.
- You are welcome to open a 30 day from statement account with us, which will also open the door to our only collection and POD system as well. A Credit application has to be completed and vetted by FNB in order for us to activate said account.
- We also have the facility of a pre-paid cash account, where you make a pre-determined payment to us, and we create a cash account for you, with statements and tracking. When a top up is needed, our friendly cash accounts clerk will be in touch to advise accordingly.
- And lastly we also can go the route of quoting you ahead of time, doing your collection and then once collected and we have a waybill for reference send you the invoice for payment. Cash upon collection based on the quote or cash upon delivery can also be arranged. Payment will need to clear before delivery is actioned.
BEE COMPLIANT
NEED SOMETHING DELIVERED?
GET in touch
CONTACT US
41c MYNHARDT STREET
GANTS CENTRE
STRAND
7140
+27 (0)21-853 0430
DAWN LEZAR
MANAGING DIRECTOR
.
NELISWA NGUBO
CALL CENTRE AGENT
MARIETJIE FAVERRO
CASH ACCOUNT CREDITORS CLERK
ROBIN SOUTTER
GENERAL MANAGER
TAMMY-LEE VAN DER VENTEL
CALL CENTRE AGENT
JULIE VAN DER WESTHUIZEN
DEBTORS ACCOUNT CREDITORS CLERK
SPOKHAZI POLITE
CALL CENTRE AGENT
MADELEIN JAMES
COSTINGS CLERK
CHARMAINE HENDRIKS
CREDIT CONTROLLER
19 SPARTAN ROAD
SPARTAN
KEMPTON PARK
+27 (0)11-974 0085
JERRY MAJOLA
BRANCH MANAGER
BONNIE SITHOLE
CALL CENTRE AGENT
CNR MARSILLE & NANDI STREET
BRIARDENE
DURBAN NORTH
4052
+27 (0)31-564 6142
UNIT 2
FOUNDRY STREET
GEORGE INDUSTRIA
GEORGE
6530
+27 (0)28-001 0909
UNIT 1
JET PARK
CARAVELLE STREET
WALMER
PORT ELIZABETH
+27 (0)41-581 1462
CAPE TOWN
41 Mynhard Street
Gants Centre
Strand
7140
Tel - 021 853 0430
Fax - 021 853 0446
Email - enquiries@starexpress.co.za
JOHANNESBURG
19 Spartan Road,
Spartan,
Kempton Park
Tel - 011 974 0085
Fax - 011 974 0070
Email - JHBenquiries@starexpress.co.za
DURBAN
Corner Marsille & Nandi Streets
Briadene
Durban North
4052
Tel: - 031 564 6142
Fax: - 031 564 6261
Email: - DBNenquiries@starexpress.co.za
GEORGE
Unit 2
Foundry Street
George Industria
George
6530
Tel: - 028 001 0906
Fax: - 044 873 0701
Email: - GRGenquiries@starexpress.co.za






